Everything you need to know about help desk

All the resources you need to understand help desk and its benefits.

Benefits of Helpdesk Software

Benefits of Helpdesk Software

Statistics have revealed that customer service is going to be the sole differentiating factor for brands among customers, over product and price. Furthermore, the impatient generation of customers today cannot deal with bad customer experiences. They will simple churn over one negative experience. Read this article to find out how help desk software can help you with this, along with 10 other benefits of help desk software.

What is Helpdesk Software

What is Helpdesk Software

Forming strong relationships with customers and establishing a loyal customer base is the essence of any business, regardless of the industry. And to do that, an efficient customer support system is inevitable. Help desk software solutions help you manage customer support in ways that you haven't even thought of. Read this article to know what is help desk software and how it will help your business.

What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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