ticket management

Ticket Management

Easily add, edit, and manage support tickets and save information from getting scattered. All tickets at one place help your agents find what is needed quickly.

knowledge base

Knowledge Base

Educate your customers with in-depth guides to help them use your product with ease. Add, edit in real-time, preview, and publish articles in just a few clicks.

helpdesk automation

Helpdesk Automation

Automate repetitive tasks with robust ticket automation. Set rules, create workflows, and manage the process the way you want to help your agents spend time on what matters the most.

advanced reports

Advanced Reports

Get real-time reports on ticket activity, agent performance, and customer feedback, so you can take solid actions to improve productivity.

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