Easily add, edit, and manage support tickets and save information from getting scattered. All tickets at one place help your agents find what is needed quickly.
Educate your customers with in-depth guides to help them use your product with ease. Add, edit in real-time, preview, and publish articles in just a few clicks.
Automate repetitive tasks with robust ticket automation. Set rules, create workflows, and manage the process the way you want to help your agents spend time on what matters the most.
Get real-time reports on ticket activity, agent performance, and customer feedback, so you can take solid actions to improve productivity.