Add, edit, forward and include new members effortlessly with Support’s extensive ticket management system. Organize tickets more effectively to manage, sort, assign and follow customers and helpdesk inquiries within your customer support software.
Find out more about Ticket Management
Create and share a library of FAQs, how-tos, instructions and insights for customers to refer to anytime. Manage your customer’s inquiries proactively within your customer support software before they become issues to minimize support tickets.
Find out more about Knowledge Base
Streamline processes, automate tasks and respond faster by easily creating automations. Customize conditions and actions within your customer support software to build powerful workflows and allow your team to focus on more meaningful tasks.
Find out more about Helpdesk Automation
Gain valuable insight into your customer support software efforts and determine how to improve your processes based on hard data. Determine customer service issues and troubleshoot to improve customer satisfaction.
Find out more about Advanced Reports