Delight customers and drive growth with easy-to-manage customer support tickets, knowledge base, automations, feedback and reporting.
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Feature Rich. Omnichannel. Easy Automation.
Powerful features enable you to engage, share, get feedback, customize and create reports like never before.
Easily track engagements across phone, chat, email and social media for awesome customer experience.
Add powerful automated workflows to speed up processes, improve metrics and free teams to focus on more important tasks.
Receive all customer support requests from a wide range of channels and manage them in one place.Learn More
It’s an FAQ with a life of its own for customers and teams. Create a content warehouse that works for you 24/7.Learn More
Free teams to do more meaningful work. Respond faster, optimize processes and reduce redundancy.Learn More
Scan across channels, performance and people. From the big picture to daily detail, get data you can rely upon.Learn More
Organize and manage customer feedback from multi channels to improve customer satisfaction.Learn More
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Director - Sales
Customized knowledge page landing pages can now be created.
You can track your activity on Support.ly using onboard activity meter.
Independent settings page added to Support.ly to manage universal settings.
Assign concerned people to a particular task with roles implementation support.
Get notifications whenever any changes take place with tickets.
Automation is now more stabilized and accurate with advanced improvements.
Get all your tasks displayed on your dashboard.
Data migration to/from Agile CRM is more stabilized.
Get in-depth Knowledge Base reports.
Now filter your tickets according to various categories using customized filters.
Get in-depth Ticket reports.
Get all your tickets under one dashboard.
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