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Helpdesk Software

All-in-one helpdesk ticketing system that provides faster and better support for your customers

No credit card required
  • 30+ Apps for as low as $7.99/user

  • Unlimited Features

  • Free Onboarding and 24x5 Support

Trusted by (none)+ active users.

Easier ticket management

Manage customer concerns for quicker resolution. Learn more about ticket management

Explain products and services in detail

Provide valuable information for better self-service. Learn more about knowledge base

Automate helpdesk ticketing

Determine a series of actions based on chosen triggers. Learn more about helpdesk automation

Take data-driven decision making approach

Receive ticket and knowledge base reports on dashboards. Learn more about advanced reports

30000+

Active users

4

Data Centers

99.99%

Global uptime

30+

Apps

3 ways Support.ly helps you

Everything you need to serve your customers better and improve customer satisfaction

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Dynamic Interface

View all customer interactions in one dynamic interface to process tickets seamlessly and efficiently.


Omnichannel Support

Track engagements across numerous channels, including chat, email and social media for a better customer experience.


Process Automation

Add powerful automated workflows to speed up processes, improve metrics and free teams to focus on other tasks.

help desk software reasons

CUSTOMER STORIES

Our customers are our biggest fans
What our customers say

I chose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Every business needs a CRM these days. Compared to HubSpot or Fusion Marketing, they really present a better value and are quite robust yet simple to use. Very pleased!

I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Australia. They resolved my issue immediately and were very nice to deal with. I highly recommend this solution. 500apps is excellent for startups who can't afford the high prices of alternative solutions out there.

500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP and the chrome widget is brilliant for pulling in LinkedIn data. I've found the customer service incredibly responsive. These guys really care about their reputation.

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Everything you need to grow like the Fortune 500

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All-in-one pricing

Support.ly is included with 30+ apps in Sales, Marketing, Support, Productivity, HR, Development - we have you covered

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Eveything you need, to grow at one place

Solo

For the Awesome 'You'

$ 49 /mo

Single User

Team

For Growing Companies With
Awesome Teams

$ 99 /mo

5 Users

$7.99/ Additional user

Why so low?

2 months FREE on yearly subscription

6 months FREE on
bi-annual subscription

Get started with 500apps today